1. Acceptance
By using TuCora ("the App") you accept these Terms of Use. If you do not agree, do not use the App.
2. Nature of the service
TuCora is a tool for personal journaling and emotional self-knowledge. It is not a mental health service, therapy, diagnosis, or professional advice of any kind.
The tarot, astrology, and emotional analysis features are symbolic and for entertainment purposes. They must not be used to make decisions that affect your health, your finances, your legal relationships, or your safety.
2.c TuCora is a tool, not a recommendation
TuCora only organizes and displays the data you enter (criteria, scores, hearts, notes, dates). The app does not tell you what to do nor pass judgment on the people you record: the numbers and descriptions are material so that you can see things more clearly and make your own decisions.
Any decision about your personal life or your relationships —starting, continuing, or ending a relationship, contacting or stopping contact with someone, and any other— is solely yours and entirely your responsibility. TuCora is not responsible for the decisions, actions, or omissions you make based on the information the app organizes or displays.
2.b Oracle, tarot, zodiac compatibility, and AI-generated content
The Oracle / Tarot reading, zodiac compatibility, astrological interpretations, and any other generative text output features are produced by a third-party artificial intelligence model (Google Gemini API). TuCora merely sends the model the minimum data necessary for the query and shows you the response exactly as the model returns it. TuCora does not write, curate, edit, verify, or endorse the generated content.
By using these features, you expressly acknowledge and accept that:
- The content is symbolic, speculative, and intended for entertainment and personal reflection. It does not constitute professional advice of any kind (medical, psychological, financial, legal, romantic, spiritual, or of any other nature).
- AI models may produce results that are inaccurate, contradictory, biased, incoherent, or "hallucinated" (made-up information presented as true). This is a known and accepted limitation of the technology.
- The service is provided "AS IS" and "as available", without warranties of accuracy, fitness for a particular purpose, quality, continuity, or outcome.
- You will not make real decisions (ending or starting relationships, financial, medical, employment, parenting, legal, or personal safety decisions) based on these readings. If you do, you do so at your sole risk.
- TuCora is not responsible for direct, indirect, consequential damages, lost profits, moral damages, or any other kind arising from the content generated by the model, its interpretation, or the decisions you make based on it.
- Processing by Google Gemini is also governed by the Google Terms of Service and the Google Privacy Policy, which you accept by using these features.
If at any point a reading causes you distress, thoughts of harm to yourself or others, or an emotional crisis, stop using the feature and consult a mental health professional or, if the situation is an emergency, the relevant local helpline.
3. Minimum age
To use TuCora you must be at least 16 years old. We validate age through the date of birth provided at account creation.
4. Acceptable use
You agree not to use the App to:
- Harass, defame, or harm another person's reputation.
- Collect information about minors without the consent of parents or guardians.
- Share third parties' information without their consent.
- Use exported data for commercial or illegal purposes.
- Reverse engineer, decompile, or carry out attacks against the App.
5. Responsibility for third-party data
TuCora lets you record information about other people. You are responsible for how you use that information, including any legal obligations that may apply to you (Law 25.326, GDPR, etc.).
You expressly release the developer from any claim arising from the improper use of the data you enter about third parties.
5.b Exports (PDF) and screenshots
By exporting a PDF report or taking a screenshot of the app, you become the sole Data Controller of the generated file or image, under the terms of Law 25.326 (Argentina) and equivalent regulations (GDPR, etc.).
TuCora acts as a simple software tool ("data processor") and has no control over or responsibility for the file, code, or content once it leaves the app's encrypted environment.
You expressly agree to:
- Not redistribute, publish, or transfer the exported file to third parties without the consent of the people recorded in it.
- Safeguard the file with reasonable security measures (a password on your Drive/email account, not sending it through public channels).
- Assume responsibility for the use, disclosure, loss, or processing of the exported file, to the maximum extent permitted by applicable law. TuCora assumes no liability for damages arising from poor safekeeping or redistribution of the file by you or by third parties who gain access to it.
This clause survives the termination of your use of the App.
5.c Cloud backup and technical limitations
For risk-minimization reasons:
- The Cloud backup is a Premium, manual, and temporary feature: you upload a copy when you decide to, it is encrypted on your device with a PIN that only you know before it leaves the phone, and it is automatically deleted after 72 hours. It is meant for moving your data to another device, not as permanent backup. The processing details are in the Privacy Policy, section 5.c.
- The backup PIN is your responsibility. TuCora does not store it on its servers nor can it recover it: if you lose it, the backup cannot be decrypted or restored. For non-Premium users, migrating data to a new device is not a supported feature.
- Generated PDFs carry a footer with your email and the date as a traceability measure.
6. Premium subscription
Some features require a paid subscription, managed by the Google Play Store (and in the future also the Apple App Store). The cancellation, refund, and automatic renewal terms are governed by the policies of those platforms.
The promo codes and coupons we may offer can have restrictions (one redemption per user, an expiration date, limited quantities). Once redeemed, they are non-refundable.
7. Limitation of liability
The App is provided "AS IS". To the maximum extent permitted by law, the developer will not be liable for:
- Damages arising from the use of information generated by the App (tarot readings, emotional analysis, suggestions).
- Data loss due to failures of the device, operating system, or third parties.
- Decisions made based on the displayed information.
- Misuse of the data by you or by third parties who access the device.
The developer's total liability, in any case, will not exceed the amount paid for subscription in the 12 months prior to the event giving rise to the claim.
8. Intellectual property
TuCora and all of its contents (code, design, text, icons) are the property of the developer. Your personal data is yours.
8.b Copyright notices and third-party content (DMCA)
TuCora does not host content libraries: your journal and your profiles are private and live encrypted on your device. The only pieces of content a user can expose to others are shared stories (optional social feed) and the public nickname.
If you believe that content posted by another user through those features infringes your copyright or other rights, send a notice to soporte@tucora.com.ar with: (a) identification of the allegedly infringed work or right; (b) the location of the content within the App; (c) your contact information; (d) a good-faith statement that the use is not authorized; and (e) a statement that the information you provide is accurate. We will remove or disable the reported content that infringes third-party rights as promptly as reasonably possible. TuCora acts as a mere technical intermediary with respect to user-generated content.
9. Modifications
We may update these Terms. If the changes are substantial, we will notify you within the App. Continued use after the modification implies acceptance.
10. Cancellation
You may stop using the App at any time. The "Delete EVERYTHING" option in Settings irreversibly removes all of your local information. To also delete your backend account: use the "Delete account" button in Settings or follow this link.
10.b Refunds
Premium subscriptions are processed through the Google Play Store. The applicable refund policy is that of Google Play. TuCora does not process refunds directly. To request one: Google Play → My account → Orders → Request refund, within 48 hours of purchase for an automatic refund, or later through Google's manual review.
Redeemed promo codes and coupons are non-refundable and non-transferable.
10.c Force majeure
TuCora will not be liable for interruptions, delays, or failures in the service caused by circumstances beyond its reasonable control, including but not limited to: outages of external services (Supabase, Google Cloud, Gemini API, RevenueCat, Google Play), massive internet outages, cyberattacks, natural disasters, decisions of public authorities, or supervening regulatory changes.
10.d Suspension and termination
TuCora may suspend or terminate your access to the App and delete your account and all associated data, in whole or in part, in any of the following cases: (a) breach of these Terms; (b) fraudulent, abusive, or malicious use of the App; (c) legal or judicial requirement; (d) reasonable suspicion of unlawful activity or risk to other users or to the integrity of the service; (e) detection of an account belonging to a person under 16 years old.
Additionally, TuCora reserves the right to delete accounts unilaterally and at its discretion, with or without cause, without requiring the consent of the account holder and without prior notice, when it deems it necessary for the operation, maintenance, integrity, or continuity of the service. In such a case, where possible, we will notify you by email, unless notification is contrary to the public interest, a court order, or the very purpose of the measure.
Account deletion by TuCora is immediate, irreversible, and does not give rise to any right to compensation or refund, without prejudice to the refund of the unused portion of an active premium subscription where applicable under Google Play policies.
10.e Modifications to the service, prices, and right of admission
TuCora reserves the following rights, exercised reasonably and without prejudice to the consumer rights established by Law 24.240 on Consumer Protection (Argentina) and analogous regulations in other jurisdictions:
- Modify, suspend, or discontinue the App —in whole or in part— at any time. This includes specific features (Oracle, Journal, Calendar, virtual pet, cloud backup, Decision mode, etc.), their availability by country, language, platform, or the entire service. When changes are substantial and reduce the scope of an active premium subscription, we will notify you by email with reasonable advance notice.
- Modify prices of subscriptions, plans, discounts, and promotional terms at any time. Price changes apply to new subscriptions and future renewals; renewals of existing subscriptions are governed by the policies of Google Play / Apple App Store, which require prior notice to the user before charging a new amount.
- Right of admission: refuse the creation of new accounts, or restrict access to specific features, by country, device, IP address, suspicious bot/abuse behavior, or any legitimate reason related to the safe operation of the service. This right is exercised in good faith and without arbitrary discrimination on grounds prohibited by law.
- Apply technical usage limits (rate limits, quotas, maximum number of profiles/partners/entries, backup size, frequency of Oracle queries, number of push notifications) without prior notice, when necessary to prevent abuse, ensure the stability of the service, or control infrastructure costs.
- Remove content generated by the user that is exposed to other users (for example: public nicknames, shared stories, posts in present or future social features) if it infringes these Terms, applicable law, or third-party rights. The personal journal and partner profiles are private and visible only to you: TuCora does not moderate them or access their content.
- Modify integrations with third parties (Supabase, RevenueCat, Google Gemini, AdMob, Sentry, etc.), change providers, or discontinue features that depend on external services without reasonable availability.
- Change the brand, visual identity, product name, domain, or ownership of the service without prior notice, maintaining operational continuity for active users.
None of these rights exempt TuCora from its obligations under applicable consumer law nor authorize abusive or deceptive practices.
11. Jurisdiction
These Terms are governed by the laws of the Argentine Republic. Any dispute will be resolved before the ordinary courts of the Autonomous City of Buenos Aires.
11.b Individual arbitration and class action waiver (U.S. users only)
This clause applies only to users residing in the United States of America.
Any dispute, claim, or controversy between you and TuCora will be resolved through individual and binding arbitration in accordance with the rules of the American Arbitration Association (AAA), rather than in court. You and TuCora waive the right to:
- Sue before a jury.
- Participate in any class action, collective lawsuit, or representative proceeding (waiver of "class action").
The arbitration will be conducted in English in the user's state of residence. This clause does not affect your rights to bring claims before regulatory agencies (FTC, state Attorneys General, etc.).
If this clause is declared invalid by a competent court, the rest of the Terms remains in force.
11.c Territorial application
TuCora is directed primarily at users in Latin America. If you access it from the European Union, the U.S., or another jurisdiction, you accept that the app is offered "as is" from the Argentine Republic, and that TuCora does not guarantee specific compliance with local laws beyond the express mentions in these Terms and in the Privacy Policy.
12. General clauses
12.a Notices
Any legal notice or formal communication to TuCora must be sent by email to soporte@tucora.com.ar. Notices to you are sent to the email you registered when creating your account. It is your responsibility to keep that email up to date.
12.b Severability
If any clause of these Terms is declared invalid or unenforceable by a competent court, the rest of the Terms remains in full force.
12.c Entire agreement
These Terms, together with the Privacy Policy, constitute the entire agreement between you and TuCora regarding the use of the App, and supersede any prior agreement or understanding.
12.d Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. TuCora may freely assign its rights and obligations under these Terms in the event of a merger, acquisition, sale of assets, or reorganization.
12.e Waiver
The fact that TuCora does not exercise any right provided in these Terms on a particular occasion does not imply a waiver of exercising it in the future.
12.f Survival
The clauses relating to intellectual property, limitation of liability, indemnity, jurisdiction, arbitration, and exports survive the termination of use of the App.